FAQ & Practical Information

General informations

DOES THE HOTEL HAVE INTERNET ACCESS?

Our hotel offers free high-speed Wi-Fi throughout the premises.

WHAT PAYMENT METHODS ARE ACCEPTED?

The hotel accepts American Express, China Union Pay, Diners Club, Discover, JCB, MasterCard, Maestro/Switch and Visa. Payments are made in euros.

IS THE HOTEL AIR-CONDITIONED / HEATED?

Yes, the entire hotel, including the rooms and communal areas, is air-conditioned and heated to ensure your comfort all year round.

IS THE HOTEL CHILD-FRIENDLY?

Yes, Marina Baie des Anges Hotel welcomes families in a setting designed to suit all ages. Some suites can accommodate up to four people, and baby equipment is available on request, subject to availability.

IS THE HOTEL ACCESSIBLE TO PEOPLE WITH REDUCED MOBILITY?

Yes, the hotel is accessible to guests with reduced mobility and has suitable facilities as well as disabled access.

CAN I BOOK A TAXI FOR MY JOURNEYS?

Of course. Our reception and concierge team are on hand to arrange your transfers and book a taxi to suit your needs.

ARE PETS ALLOWED AT THE MARINA BAIE DES ANGES HOTEL?

Yes, pets are allowed on the premises.

WHAT ARE THE HOTEL’S OPENING HOURS?

The reception is open 24 hours a day to assist you at any time during your stay.

DOES THE HOTEL HAVE A RESTAURANT?

Yes, the hotel is home to NAPA Restaurant & Beach Club, created by the Eleni Group. The restaurant, beach club and bar make up this lively venue overlooking the Mediterranean, open from lunchtime through to the evening with views of the sea.

Opening hours
NAPA Restaurant: open from 12 noon to midnight
Beach Club: open from 10 am to 5 pm
Bar: open from 10 am to midnight

DOES THE HOTEL HAVE A CAR PARK?

Yes, there is a car park available at the Coeur Marina car park, right next to the hotel. A free valet service is also available.

CAN I CHARGE MY ELECTRIC VEHICLE AT THE HOTEL?

Charging points are available near the hotel within the Marina Baie des Anges complex. For further information, please contact our reception.

HOW DO I CONTACT THE HOTEL?

You can contact reception on +33 (0)4 22 53 67 00 or by email at contact@curiomarina.com.

CAN I ACCESS THE HOTEL AT ANY TIME?

Yes, the hotel is open at all times and the reception is available 24 hours a day to welcome you.

Rooms

WHAT TYPE OF BEDDING AND MATTRESSES DOES THE HOTEL PROVIDE IN ITS ROOMS?

The rooms have been designed to offer optimal comfort with high-quality bedding, in an elegant and soothing atmosphere.

ARE THERE ANY CONNECTING ROOMS AVAILABLE?

Some room configurations can be adapted to suit your needs. Please contact the hotel directly so that we can discuss the best option for your stay.

DO THE ROOMS HAVE A MINIBAR?

Yes, the rooms are equipped with a minibar and a hospitality tray featuring a Nespresso machine and a kettle.

IS SMOKING ALLOWED IN HOTEL ROOMS?

All rooms and indoor areas of the hotel are non-smoking to ensure the comfort of all our guests.

CAN I REQUEST A COT FOR MY CHILD?

Yes, a cot can be provided in your room free of charge upon request, subject to availability.

Check-in / Check-out

WHAT ARE THE HOTEL’S CHECK-IN AND CHECK-OUT TIMES?

Check-in is available from 3.00 pm and check-out must be completed by 12.00 noon. After this time, a late check-out fee will be charged (excluding special offers).

CAN I REGISTER EARLIER?

Early check-in may be available, subject to hotel availability. We recommend that you contact reception before your arrival to make a request.

CAN I HAVE A LATE DEPARTURE?

Yes, late check-out can be arranged subject to availability on the day. Our reception team will be happy to provide you with further details.

HOW CAN I STORE MY LUGGAGE?

A luggage storage service is available at reception before you check in or after you’ve checked out.

Restaurants & bar

DO YOU OFFER OPTIONS FOR SPECIFIC DIETS OR INFORMATION ON ALLERGENS?

Yes, our catering team can cater for specific dietary requirements and allergies. Please let us know your requirements when you book, or speak directly to our staff on site.

WHERE CAN I HAVE BREAKFAST?

Breakfast is served in the hotel restaurant, which boasts a bright, airy atmosphere overlooking the Mediterranean.

WHAT ARE THE DIFFERENT BREAKFAST OPTIONS?

The hotel offers a full breakfast featuring a wide range of fresh produce, including Mediterranean specialities, hot drinks, fruit, pastries and savoury options.

CAN I ASK FOR A HIGH CHAIR FOR MY CHILD?

The Marina Baie des Anges Hotel team will be happy to provide a high chair at your table, free of charge and subject to availability. For any enquiries, please contact our restaurant directly.

Booking / payments

WHAT IS THE CANCELLATION POLICY?

Cancellation terms depend on the rate selected at the time of booking. Please check your booking confirmation or contact the hotel directly for further details.
For all bookings made directly with Marina Baie des Anges Hotel, you can benefit from flexible cancellation terms depending on the rate booked:

- Flexible rate:
In the event of cancellation, if this is made before 11.59 pm on the day before arrival, no fees are payable.

- Non-cancellable and non-refundable rate:
If you cancel your stay at any time, a cancellation fee equal to the total cost of the stay will apply.
For all bookings made through a third party, the third party’s cancellation policy applies, depending on the terms of the rate you have booked.

HOW CAN I GET MY INVOICE?

Your invoice can be provided in paper format at the end of your stay or sent by email on request.

HOW DO I PAY FOR MY BOOKING?

The payment terms are set out on your booking confirmation and depend on the type of rate you have booked (flexible or non-refundable). Please do not hesitate to contact the hotel if you have any queries.
In all cases, your stay must be paid for in full at the time of check-in.

HOW DO I CANCEL MY BOOKING?

For any cancellation or amendment requests, please contact the hotel directly or refer to the terms and conditions set out in your booking confirmation.

Contact us for more information