Privacy policy
At Hotel Marina Baie des Anges, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or use our services.
1. WHO COLLECTS PERSONAL DATA?
The data controller for the processing carried out on the website is Hôtel Marina Baie des Anges, a simplified joint-stock company (SASU) registered with the Versailles Trade and Companies Register under number 938 196 292.
2. WHAT PERSONAL DATA IS COLLECTED
We collect and process data that is relevant and not excessive in relation to the purposes for which it is collected:
Identification data: Last name, first name, title, date of birth.
Contact information: Email address, phone number, mailing address.
Browsing and technical data: IP address, connection logs, cookie and tracking data.
3. WHAT ARE THE PURPOSES AND LEGAL BASES FOR DATA PROCESSING?
Your data is collected for specific purposes:
- Management of reservations and stays: Processing necessary for the performance of the hotel contract (confirmation, billing, monitoring of the customer experience).
- Customer service: Providing support via phone or messaging to respond to your requests (legal basis: legitimate interest).
- Sending marketing communications (newsletters): Information about our offers and news (legal basis: your express consent).
- Experience improvement and statistics: Tracking website traffic (mobile and desktop) to optimize our services (legal basis: legitimate interest).
- Social sharing: Providing tools for sharing on social media (legal basis: your consent when accepting cookies).
4. HOW LONG IS YOUR DATA STORED?
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, in accordance with legal time limits:
- Customer data (reservations): Retained for the duration of the contractual relationship, then archived for 5 years for evidentiary purposes (legal obligations).
- Marketing data (newsletters, contact requests): Retained for a maximum of 3 years from the last contact initiated by the customer.
- Browsing data (cookies): Retained for a maximum of 13 months.
5. WHO DO WE SHARE YOUR DATA WITH?
Your data is primarily processed by the in-house team at the Marina Baie des Anges Hotel. Your data is not sold or shared with any third-party business partners for marketing purposes. However, it is shared with trusted subcontractors and partners who are subject to strict oversight in order to provide our services:
- The Hilton Group / Curio Collection: For centralizing reservations and managing loyalty programs (Hilton Honors) in accordance with the brand’s standards.
- Our technical service providers: For website hosting, technical maintenance, and content customization.
- Public authorities: Only if required by law (for example, law enforcement agencies in response to court orders).
6. DATA SECURITY MEASURES
The Marina Baie des Anges Hotel implements all appropriate technical, physical, and organizational measures (encryption, security protocols, access management) to ensure the security, confidentiality, and integrity of your personal data, in order to protect it against any loss, alteration, unauthorized access, or disclosure.
7. USE OF COOKIES, TAGS, AND TRACKERS
When you use our website, information regarding your device’s (computer, tablet, smartphone, etc.) browsing activity may be stored in “cookies” placed on your browser, subject to the preferences you have selected, which you can change at any time.
Why do we use cookies?
Strictly necessary cookies: Essential for navigating the site and using its basic features (for example, the booking process).
Audience measurement and statistics cookies: To track traffic volumes and understand how our services are used.
Personalization and targeting cookies: To tailor the site’s presentation based on the device used or the user’s preferences.
Managing Preferences
The Marina Baie des Anges Hotel participates in and complies with all the Specifications and Policies of the IAB Europe Transparency & Consent Framework. We use a Consent Management Platform (CMP) that allows you to customize and change your cookie preferences at any time via the dedicated banner on the website.
8. YOUR RIGHTS REGARDING YOUR PERSONAL DATA
In accordance with data protection regulations (the French Data Protection Act and the GDPR), you have the following rights regarding your personal data:
* Right of access and to obtain a copy.
* Right to rectification (updating your data).
* Right to erasure (“right to be forgotten”).
* Right to restriction of processing.
* Right to object to processing (in particular for marketing purposes).
* Right to data portability.
These rights may be exercised directly with the company by writing to:
* Post address: Hôtel Marina Baie des Anges, 1, rue de la jetée - Marina Baie des Anges
06270 Villeneuve-Loubet
* Email address: contact@curiomarina.com
To ensure your request is processed, please provide your surname, first name, postal address and email address. The Hotel will respond within one month at the latest (extendable to two months in the case of complex requests).
If, after contacting us, you feel that your rights have not been respected, you have the right to lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) via their website (www.cnil.fr).
